King's Cages International, LLC - Fort Lauderdale, Florida

Shirley Tupper

I have had African Greys and Eclectus parrots for over 30 years. I had previously purchased a Kings cage play top cage and was happy with the quality. I purchased another one in Jan 2024. I did not like the new bowl door design and the grate was moved too close to the bottom tray. I could live with those changes but recently when I was cleaning the grate I noticed that there were several spots where the powder coating had flaked off. This cage has only been in use 6 months! When I contacted the seller I was told too bad. There is no warranty and it looked like "wear and tear" and I could sand it down and repaint it. That is horrible customer service for such an expensive item. I have never had that happen to any cage I previously purchased from any other manufacturer. So frustrated they would not even offer to replace the grate. Will stick to A&E cages in the future.

Felicia Grant (Certified Medium)

Update: Cage continues to peel paint!! Kim from customer service offered to replace to parts with a DIFFERENT COLOR since this cage is discontinued. NO SHOCK there!! I am now looking at replacing this cage only after buying it 17 months ago! I was also made to feel like this company was "doing me a favor" since the cage was OLD....my mother has a cage that is 20+ years old and still in good shape. I cannot and will will not recommend this company as they don't stand behind their products! Admit when you have a problem and fix it!

Bad Customer Service!!!! I bought a King Care a little over a year ago for a small blue quaker parrot when purchasing the bird from a small breeder. Initially the cage had problems with black coming thru the seed baffles and the breeder contacted King and they replaced them!

The paint coating is coming off in several locations throughout the cage! Mainly in two places near the door and top small door. I contacted King and spoke with Dawn. While on the phone she was seemed very helpful and ask me to send photos via text message.

I was told via text that "it looks like bird damage from pecking" and they could offer paint to fix the problem.

When I reply'd to the text I've heard NOTHING BACK FROM THESE PEOPLE!

First off this is a $500-600 cage not a $200 cage purchased from Walmart or PetSmart.

Paint will not solve the problem b/c it's not baked on the cage.

I don't believe this problem was created by my small parrot she does not chew on the bars of the cage. My feeling is that the "baked" on color comes off in certain areas with time.

I was asked if I power washed the cage = NO
I only use a sponge, warm water and dash of vinegar much less abrasive than Poop off and other things!

I will NEVER buy another King Cage due to their lack of caring and standing behind their products!

At least text me back with a response or alternative solution. Own the problem and fix it!

oh BTW this is a photo of my bird that is sitting on a solid pine dining room chair which she has NEVER chewed on on 13months!

Ria Radzik LGR

We have had a long standing relationship with Kings. Who better to ask cage questions to than the people who been manufacturing some of the highest quality cages for 40+ years. Running a non profit parrot rescue has led to us having complex questions about cages. The in-depth understand that Kings and their staff has about which cages are most suited for each species of parrot or bird has been paramount. When we say, “hey we have a macaw who destroyed 2 cages in their previous home,” they knew we needed stainless. Or if we have a species that is prone to chewing, they recommended the aluminum cages which was spot on and worked perfectly. This understanding has been immeasurable in our ability to place birds into safe, long lasting cages that we can feel confident in. Their selection of cages, toys, stands, food and anything your bird or parrot needs is amazing. The whole King family has also always been amazing with their donations as well. We can’t speak highly enough about Kings and their staff.

Yaroslav Pash

Amazing people at work here. 12 out of 10 customer service. Honest people with quality pieces. And with decent pricing and variety. Took a nice cage for a good price home for my sun conure.

Don Russell

Do not buy from them. Received my cage on Oct 13 2023 and it was damaged the one side was bent. The one wooden perch was cracked and for almost $600.00 not built very good. Poor quality. Don’t even ask about return policy because the person i spoke with does not understand it was under the 15 day policy. She also gave me a hard time.

Nick Jacinto

Great cages. I have three model 305 cages that I bought from them in 2010 that are still housing my pigeons and macaws 10 years later. Very functional cages. In the years I have had them some of the casters have started breaking so I called last week and was helped by Toni who was extremely friendly. She immediately prepared the order and I received it the next day. Other reviewers have mentioned that welds can break and I have had that happen but kings is very helpful and you can buy replacement panels for $100-$200 which isnt that much money for cages that are over $1,000 apiece.

Monica Rebhan

I have had a 20 year relationship with King's Cages and they never disappoint. They are 100% customer focused at all times. They are always willing to help, whether it's sourcing for parts or assisting on cage assembly and everything in between. Their cages are top notch quality.

spencer fernandez

Great place to buy parrot cage. Customer service is amazing. Went to pick up a cage after hours and they stayed later to serve me. Amazing place. Great prices !!!!!